Fire Damage Restoration in Metro Detroit

Fire, Smoke or Soot Damage? Call Zeppelin 24/7 for professional fire damage restoration services

Smoke and soot can spread throughout a property. Water used to extinguish the fire can soak walls, floors and contents. Smoke odor can penetrate furnishings, building materials and the HVAC system.

Zeppelin provides 24/7 fire and smoke damage restoration throughout Metro Detroit for homes and businesses — from small smoke losses to major fires.

Call us at 313-731-0025

• 24/7 Emergency Response
• Nearly 2,000 Five-Star Google Reviews
• IICRC Certified Firm
• Serving Metro Detroit Since 2007
• Residential & Commercial Restoration

One Call for Fire, Smoke, Soot & Water Damage

A fire rarely creates just one problem. Zeppelin can coordinate the complete restoration process:

Fire Damage Restoration Throughout Metro Detroit

Zeppelin provides fire and smoke damage restoration throughout Wayne, Oakland and Macomb counties, with particular focus on:

Grosse Pointe • Grosse Pointe Park • Grosse Pointe Farms • Grosse Pointe Woods • Grosse Pointe Shores • St. Clair Shores • Birmingham • Bloomfield Hills • Bloomfield Township • Royal Oak • Detroit

We also serve surrounding Metro Detroit communities including Troy, Sterling Heights, Clinton Township, Macomb Township, Warren, Roseville, Eastpointe, Harper Woods, Fraser, Madison Heights, Berkley, Ferndale and surrounding areas.

Not sure if we serve your property? Call 313-731-0025.

Even a Small Fire Can Create a Big Cleanup

Your house does not need to burn down to need professional fire restoration. A relatively small kitchen, appliance or electrical fire can send smoke and soot far beyond the area where the flames occurred. We respond to:

Why Choose Zeppelin for Fire Damage Restoration?

Local Since 2007: We’ve been serving Metro Detroit homes and businesses for more than 19 years. We’re not a national call center. We’re a Metro Detroit company.

Nearly 2,000 Five-Star Google Reviews: Our reputation has been built one customer and one job at a time. Nearly 2,000 five-star Google reviews provide something no advertisement can: proof.

IICRC Certified: Zeppelin is an IICRC Certified Firm, with restoration certifications including:

• Fire & Smoke Restoration Technician (FSRT)

• Odor Control Technician (OCT)

• Water Restoration Technician (WRT)

• Applied Microbial Remediation Technician (AMRT)

Fire + Water + HVAC Capabilities: A fire can create fire damage, water damage, smoke contamination, odor and HVAC issues at the same time. Those aren’t side services for Zeppelin. Water restoration, professional cleaning and air duct cleaning are already core parts of what we do.

Residential + Commercial: From a smoky kitchen to a significant commercial loss, Zeppelin has the capabilities to respond.

We Know the Insurance Process: We use Xactimate, document our work and communicate with insurance professionals every day.

Straight Answers: No unnecessary drama, confusing jargon or disappearing contractors. We tell you what we see, what needs to happen and what comes next.

What Should You Do After a Fire?

If the fire department has cleared the property and everyone is safe:

1. Don’t Start Wiping Soot: Improper cleaning can smear or spread smoke residue and make some surfaces more difficult to restore.

2. Avoid Running the HVAC System if Smoke May Have Entered It: Air movement can potentially distribute smoke and soot to additional areas.

3. Address Firefighting Water Quickly: Water from hoses or sprinkler systems can migrate into flooring, drywall, insulation and structural materials.

4. Call Your Insurance Company: Report the loss and obtain your claim information.

5. Call Zeppelin: We can assess the fire, smoke, soot, odor and water damage; document the loss; stabilize the property; and begin the restoration process.

24/7 FIRE RESPONSE: 313-731-0025

Fire Damage Restoration Is More Than Cleaning What Burned

Smoke & Soot Cleanup

Soot and smoke residue can settle on walls, ceilings, furniture, fixtures, contents and other surfaces well beyond the original fire. The materials that burned, temperature of the fire and surfaces affected can all influence how the residue should be cleaned. Zeppelin evaluates the damage first and determines the appropriate cleaning and restoration process.

Smoke Odor Removal

Smoke odor isn’t solved by covering it with fragrance. Effective odor restoration starts with finding and addressing the source. That may include removing unsalvageable materials, cleaning affected surfaces and contents, treating hidden areas and using professional odor-control methods where appropriate.

Water Damage After a Fire

Fire damage and water damage often happen together. Fire hoses, sprinkler systems and other suppression efforts can leave significant water inside a property that can migrate into your drywall, insulation, flooring, subfloors, framing, cabinets and other structural materials.

Zeppelin is also an experienced water damage restoration company. Our team can immediately begin water extraction, moisture inspection, structural drying, dehumidification and monitoring while the fire restoration process moves forward.

Air Duct & HVAC Cleaning After a Fire

If smoke or soot enters the HVAC system, contamination may affect ductwork and other mechanical components or be carried to additional areas of the building. Air duct cleaning is one of Zeppelin’s core specialties. When the HVAC system has been affected, we can evaluate and professionally clean appropriate ductwork and components as part of the overall fire restoration plan.

Contents Cleaning & Restoration

Furniture, hard goods and other belongings may be candidates for professional cleaning and restoration depending on what happened and the extent of the damage. Zeppelin can help:

• Document affected contents
• Identify potentially restorable items
• Clean appropriate contents
• Coordinate pack-out
• Store contents when necessary
• Return restored items when the property is ready

We want to save what reasonably can be saved.

How Zeppelin Restores a Fire-Damaged Property

1. Emergency Response: Call 313-731-0025 anytime. We’ll gather information about the loss, determine the immediate needs and mobilize the appropriate response.

2. Inspection & Documentation: We assess more than the obvious burn area. We look for fire damage, smoke migration, soot residue, odor, water damage, hidden moisture, HVAC involvement, affected cotents and materials requiring removal. We also document conditions for the restoration and insurance process.

3. Stabilization: Depending on the loss, immediate work may include boarding-up or property protection, water extraction, structural drying, air filtration, protecting contents, removing damaged materials, preventing additional damage

4. Cleaning & Restoration: The restoration plan may include soot cleaning, structural cleaning, odor treatment, contents restoration, HVAC cleaning, demolition and other necessary work.

5. Repairs & Reconstruction: Once mitigation and cleaning are complete, the property moves into repair and reconstruction.

We Work With Insurance Companies Every Day

You shouldn’t have to become an insurance restoration expert because you had a fire. Zeppelin can work directly with your insurance adjuster throughout the restoration process.

We provide detailed photo documentation, damage documentation, Xactimate estimates, moisture and drying records (when applicable), equipment documentation, scope information, supporting invoices and records and direct communication with adjusters.

Residential Fire & Smoke Damage Restoration

A homeowner usually has a different question than an insurance adjuster: “What happens now?” You may be wondering:

• Is the house safe?
• Can we stay here?
• What can be saved?
• Why does everything smell like smoke?
• Did smoke get into the air ducts?
• What happens to everything that got wet?
• Who talks to the insurance company?
• Who handles the repairs?

Commercial Fire Damage Restoration

Every unnecessary day of downtime matters. Zeppelin provides fire, smoke and water damage restoration for commercial properties throughout Metro Detroit, including offices, retail, restaurants, medical facilities schools, churches, multifamily properties, warehouses, industrial buildings and property management portfolios.

We can coordinate with ownership, facilities teams, property managers, adjusters and other project stakeholders while restoration is underway.

The objective isn’t simply to clean the building. It’s to stabilize the loss, protect the property and help move the business toward normal operations as efficiently as possible.

For commercial emergencies, call 313-731-0025.

Fire Damage Restoration FAQs

What is fire damage restoration?

Fire damage restoration is the process of stabilizing, cleaning and restoring a property after a fire. Depending on the loss, it may include emergency board-up, water extraction, structural drying, smoke and soot removal, odor treatment, contents cleaning, HVAC cleaning, damaged material removal and reconstruction.

How quickly should fire damage cleanup begin?

Once emergency authorities have determined the property can be accessed, restoration should begin as soon as practical. Smoke, soot, moisture and exposed areas of the structure can create additional damage if they are not addressed. Zeppelin provides 24/7 emergency fire restoration throughout Metro Detroit.

Do I need professional cleanup after a small fire?

Sometimes, yes. Even a small kitchen, appliance or electrical fire can create smoke, soot, odor or extinguisher residue outside the immediate burn area. If you’re unsure, call Zeppelin and describe what happened.

Can smoke damage travel through a house?

Yes. Smoke and airborne residue can move beyond the room where the fire occurred and settle on surfaces throughout a property.

Can smoke get into air ducts?

Yes. Smoke and soot can enter HVAC systems depending on the location of the fire, system operation and air movement within the building. Zeppelin specializes in both fire restoration and professional air duct cleaning.

Why is there water damage after a fire?

Water used by fire departments or sprinkler systems to extinguish a fire can spread through floors, walls, insulation and other building materials. Fire restoration frequently requires water extraction and structural drying in addition to smoke and soot cleanup.

Can smoke odor actually be removed?

In many cases, yes. Professional smoke odor restoration focuses on removing or cleaning the materials causing the odor and treating remaining affected areas rather than simply masking the smell with fragrance.

Can soot be wiped off?

You shouldn’t assume so. Different fire residues and surfaces require different cleaning methods. Improper cleaning can spread soot or damage the material underneath it.

Can belongings be saved after a fire?

Many fire-affected contents can potentially be cleaned and restored depending on the material, type of residue and extent of the damage. Zeppelin evaluates contents individually and can coordinate cleaning, pack-out and storage when appropriate.

Does homeowners insurance cover fire damage?

Many homeowners insurance policies provide coverage for covered fire losses, but policies, deductibles, exclusions and individual claims vary. Zeppelin can document the damage, prepare restoration estimates and communicate with your insurance company while your carrier determines coverage.

Does Zeppelin work with insurance adjusters?

Yes. Zeppelin works directly with insurance adjusters and can provide Xactimate estimates, photos, documentation, drying records when applicable and other information required during the restoration process.

Does Zeppelin handle both cleanup and repairs?

Yes. Zeppelin can coordinate the restoration process from emergency mitigation and cleanup through the repair and reconstruction phase.

Does Zeppelin restore commercial fire damage?

Yes. We provide fire and smoke damage restoration for residential and commercial properties throughout Metro Detroit.

Is Zeppelin available 24/7 for fire emergencies?

Yes. Call Zeppelin at 313-731-0025 for 24/7 emergency fire and smoke damage response throughout Metro Detroit.