Water Damage Restoration and Flood Cleanup FAQs
Should you wait to get water damage repaired?
No, it is dangerous to ignore water damage. Quick action is essential to prevent further issues such as mold formation, electrical hazards or structural damage. If your basement floods or you experience any water damage, contact a professional immediately.
What should I do immediately after discovering water damage?
First, ensure your safety by turning off the electricity and avoiding flooded areas. Then, contact a professional water damage restoration company like Zeppelin Cleaning Services to begin the remediation process as soon as possible.
How long does the water damage restoration process take?
The duration of the restoration process depends on the extent of the damage. It can take anywhere from a few days to a couple of weeks. Our team will provide you with a detailed timeline after assessing the damage.
Will my insurance cover water damage restoration?
Most homeowner’s insurance policies cover water damage restoration, but coverage can vary. We assist with the insurance claim process to help you get the compensation you deserve.
Can I handle water damage cleanup myself?
While minor water damage might be manageable, it’s advisable to hire professionals for thorough cleanup and restoration. Hidden moisture can lead to mold growth and structural damage if not properly addressed.
Where is Zeppelin located?
Zeppelin’s St. Clair Shores location is at 21210 Harper Avenue and the Birmingham location is located in the rail district at 2235 Cole Street. Stop by and visit us anytime!
How do you detect hidden moisture in walls and floors?
We use advanced moisture detection equipment, such as thermal imaging cameras and moisture meters, to identify hidden moisture in walls, floors, and other areas. This ensures comprehensive drying and prevents future issues.
What types of water damage does your service cover?
We cover all types of water damage, including those caused by appliance malfunctions, plumbing issues, natural disasters, and roof leaks. Our team is equipped to handle any water damage scenario.
Are your technicians certified?
Yes, we have IICRC certified water restoration technicians, ensuring they have the training and expertise to handle all aspects of water damage restoration professionally and effectively.
How soon can you respond to a water damage emergency?
You can call us anytime at 313-731-0025. We offer 24/7 emergency services and strive to respond as quickly as possible. In most cases, our team can be at your property within a few hours of your call.
Zeppelin Cleaning Service is your trusted partner in water damage restoration and flood cleanup. Let us help you restore your property and peace of mind.