Water Damage Restoration and Flood Cleanup FAQs
What should I do immediately after discovering water damage in my home?
- Ensure Safety: Turn off electricity in the affected area if it’s safe to do so.
- Stop the Water Source: Turn off the main water valve if possible.
- Avoid Contact with Contaminated Water: Stay clear of standing water, especially if it might contain sewage or chemicals.
- Document the Damage: Take photos or videos for insurance purposes.
- Call a Professional: Contact Zeppelin Cleaning Services at 313-731-0025 for immediate help.
How quickly should water damage be addressed?
It is dangerous to ignore water damage. If your basement floods or you experience any water damage, CALL US IMMEDIATELY. Water damage should be addressed ASAP to prevent:
- Mold growth
- Structural damage
- Electrical hazards
- Increased repair costs
Fast action is key to minimizing long-term damage.
Is water damage covered by homeowners insurance?
Most homeowner’s insurance policies cover water damage restoration, but coverage can vary. Typically, burst pipes, sudden appliance malfunctions and accidental overflows are covered. Gradual leaks and poor maintenance are not typically covered.
Check your policy details or consult your insurance providers. We can assist with the insurance claim process to help you get the compensation you deserve.
Can I clean up water damage cleanup myself?
While minor water damage might be manageable, it’s advisable to hire professionals for thorough cleanup and restoration.
- Small spills: Can usually be cleaned with household tools.
- Significant water damage: Requires professional-grade equipment to fully dry the area and prevent mold.
- DIY Risks: Hidden moisture can lead to long-term structural damage or mold growth.
How long does the water damage restoration process take?
It will depend on the extend of the damage. Our team provides a detailed timeline after assessing your property. Water extraction and drying usually takes 3-7 days. Repairs and restoration may take additional time.
What types of water damage does your service cover?
We cover all types of water damage, including those caused by appliance malfunctions, plumbing issues, natural disasters, and roof leaks. Our team is equipped to handle any water damage scenario.
What are the signs of hidden water damage?
- Stains or discoloration on walls and ceilings
- Peeling paint or wallpaper
- Warped or buckling floors
- Musty odors
- Increased water bills without explanation
How can I prevent water damage in the future?
- Regularly inspect plumbing, pipes, and appliances.
- Clean gutters and downspouts to prevent overflow.
- Install sump pumps in basements.
- Use water leak detectors for early alerts.
- Keep an eye on your water bill for unexpected spikes.
Is mold a concern after water damage?
Yes, mold can grow within 24–48 hours after water exposure. Mold poses health risks and can damage structures. Proper drying and dehumidification are crucial to prevent mold growth.
Are your technicians certified for water damage restoration?
Yes, our technicians are IICRC-certified (Institute of Inspection Cleaning and Restoration Certification). and we are an IICRC Certified Firm. This ensures adherence to industry standards for safety, efficiency, and thorough restoration. We have 1,400+ five star Google reviews.
Do you offer 24/7 emergency water damage services in Grosse Pointe, St. Clair Shores and Birmingham?
Yes, Zeppelin Cleaning Services offers 24/7 emergency water damage response in Grosse Pointe, St. Clair Shores, Birmingham and surrounding areas. Call us anytime at 313-731-0025 for emergency assistance. Immediate action can prevent further damage and reduce costs.
Will you work with my insurance company during the restoration process?
Yes, we work directly with your insurance company to:
- Document damage thoroughly
- Communicate throughout the claims process
- Ensure all required paperwork is completed accurately
How do you detect hidden moisture in walls and floors?
We use advanced moisture detection equipment, such as thermal imaging cameras and moisture meters, to identify hidden moisture in walls, floors, and other areas. This ensures comprehensive drying and prevents future issues.
What are the most common causes of water damage in Grosse Pointe, St. Clair Shores and Birmingham?
- Basement Flooding: Common in homes near Lake St. Clair, especially after heavy rain or snowmelt
- Frozen Pipes: A frequent issue during Michigan winters
- Roof Leaks: Often caused by storm damage or ice dams
- Appliance Failures: Washing machines, dishwashers, or water heaters
- Sewer Backups: Sometimes caused by aging infrastructure in older neighborhoods
📍 Serving Grosse Pointe, St. Clair Shores, Birmingham and Surrounding Areas
We understand the unique water damage challenges in Grosse Pointe, St. Clair Shores, Birmingham and other nearby communities. Local knowledge matters.
Need immediate assistance? Call Zeppelin Cleaning Services at 313-731-0025.
You can also stop by and visit us anytime! Zeppelin’s St. Clair Shores location is at 21210 Harper Avenue and our Birmingham location is located in the rail district at 2235 Cole Street.
Still Have Questions About Water Damage Restoration?
We’re here to help!
📲 Call us anytime: 313-731-0025
Zeppelin Cleaning Services – Trusted Water Damage Experts in Grosse Pointe, St. Clair Shores and Birmingham.